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U.S. Citizen Services

General Information

Only persons with a government-issued form of photo identification will be admitted to the U.S. Embassy. 

Beginning January 1, 2016, the Department of State will discontinue the service of adding additional visa pages to U.S. passports. Requests for additional visa pages may only be submitted until December 31, 2015. For additional information, please visit the Bureau of Consular Affairs website.  

The American Citizen Services (ACS) unit of the Consular Section provides information and assistance to the U.S. citizens resident or traveling in Ghana.


Hours of Operation

Passport services (including additional pages), notarial services, federal benefits services and Consular Reports of Birth Abroad (CRBA) for American citizens born in Ghana: Monday through Friday, 8:00 a.m. - 12:00 p.m. Closed on holidays. All services are by appointment only.

Emergency services related to the serious illness or injury, death, or arrest of an American citizen: Monday - Thursday, 7:30 a.m. - 5:00 p.m.; Friday 7:30 a.m. - 12:00 p.m.

By Surface Mail

From the United States:

Consular Section
U.S. Embassy
2020 Accra Place
Washington, D.C. 20189-2020

From Ghana:

Consular Section
U.S. Embassy
P.O. Box 194
Greater Accra, Ghana

Local Hand Delivery:

Service Entry-Delivery Entrance
Consular Section
U.S. Embassy
No. 21 Second Circular Road
Cantonments, Accra

By Email

Questions related to citizen services should be sent to  You should receive two automatic replies acknowledging receipt of your email, and a response to your email within three (3) business days.  NOTE:  If you did not receive our automatic replies then we did not receive your email.  Email is the preferred method of communication.

By Phone:

The American Citizen Services (ACS) unit accepts calls Monday - Friday, 8:30 a.m. - 12:00 p.m. and 1:30 p.m. to 5:00 p.m., closed on holidays. If you are calling from the United States, please dial 011-233-30-274-1570.  From within Ghana, please dial 030-274-1570. (Please note that this number does not respond to visa-related inquiries.) If you wish to reach other sections of the U.S. Embassy, please call the main Embassy number:  011-233-30-274-1000 (if calling from the United States) or 030-274-1000 if calling from within Ghana.

Emergencies after Hours:

After business hours, please contact the U.S. Embassy Duty Officer at 024-431-0150.  If calling from the United States, please dial:  011-233-24-431-0150.

If you are a U.S. Citizen traveling abroad, you may wish to enroll in the Department of State's Smart Traveler Enrollment Program (STEP).

Travel Registration

  • STEP

Emergency Contact

  • If you are an American Citizen with an emergency, you may contact us at the following number and request to speak with the U.S. Embassy Duty Officer: +233-30-2741-000. The phone number is the same whether you are calling during business hours or after-hours.

Related Information

  • The Bank of Ghana announced that the old GH¢50 banknotes ceased to be legal tender after September 30, 2012. The old GH¢50 banknotes were replaced with the upgraded GH¢50 banknotes introduced on August 21, 2012. Please refer to the Bank of Ghana press release of October 16, 2012 (PDF 94 KB) for more details.

    Starting November 5, 2012, the U.S. Embassy in Accra, Ghana will no longer accept the old GH¢50 banknotes for payment of visa and American citizen service fees.