U.S. Citizen Services
The American Citizen Services (ACS) unit of the Consular Section provides information and assistance to the U.S. citizens resident or traveling in Ghana.
Hours of Operation
Passport services (including additional pages),
notarial services, federal benefits services and Consular Reports of
Birth Abroad (CRBA) for American citizens born in Ghana: Monday through
Friday, 8:00 a.m. - 12:00 p.m. Closed on
holidays. All services
are by appointment only.
Emergency services related to the serious illness or injury, death, or arrest of an American citizen: Monday - Thursday, 7:30 a.m. - 5:00 p.m.; Friday 7:30 a.m. - 12:00 p.m.
By Surface Mail
From the United States:
2020 Accra Place
Washington, D.C. 20189-2020
P.O. Box 194
Greater Accra, Ghana
Local Hand Delivery:
Service Entry-Delivery Entrance
No. 21 Second Circular Road
Questions related to citizen services should be sent to ACSaccra@state.gov. You should receive two automatic replies acknowledging receipt of your email, and a response to your email within three (3) business days. NOTE: If you did not receive our automatic replies then we did not receive your email. Email is the preferred method of communication.
American Citizen Services (ACS) unit will accept calls Monday - Friday, 8:30 a.m. - 12:00 p.m., closed on holidays, at +233.30.2741.570 or +233.30.2741.000, x1570.
Emergencies after Hours:
After business hours please contact the U.S. Embassy Duty Officer at telephone: +233-30-2741-775
If you are a U.S. Citizen traveling abroad, you may wish to enroll in the Department of State's Smart Traveler Enrollment Program (STEP).
If you are an American Citizen with an emergency, you may contact us at the following number and request to speak with the U.S. Embassy Duty Officer: +233-30-274-1000. The phone number is the same whether you are calling during business hours or after-hours.
ACS Appointment System
The Bank of Ghana announced that the old GH¢50 banknotes ceased to be legal tender after September 30, 2012. The old GH¢50 banknotes were replaced with the upgraded GH¢50 banknotes introduced on August 21, 2012. Please refer to the Bank of Ghana press release of October 16, 2012 (PDF 94 KB) for more details.
Starting November 5, 2012, the U.S. Embassy in Accra, Ghana will no longer accept the old GH¢50 banknotes for payment of visa and American citizen service fees.